How much is everything going to cost?
This will depend on many factors, e.g.: What you are moving and where you are moving to. However, you will be given an estimate about how much everything will cost before we begin our work. Therefore, you will find no hidden fees at the end of your move. In addition, we are known for having exceedingly competitive pricing, which we offer to every single one of our customers.
Are you available in the evening?
Even if you work late into the evening, we will still be able to meet your needs. We operate on a 24/7 service, so no matter what time of day you get home; we’ll be able to attend to your enquiries.
How long will the move take?
Once again, this will be down to a number of contributing factors. Rest assured, no matter what issues arise, we shall make your move as fast and stress free as we possibly can.
Do I have to do all the packing myself?
No, we offer a full packing service that will be catered to your needs. Furthermore, we can even offer you assistance with unpacking. If you have any furniture that needs disassembling then we can aid you with that as well. Finally, if you need any packing materials, let us know and we can supply you with them. If you think that you would feel more comfortable with female packers then we will be able to arrange that for you.
Are you able to empty my loft?
Your loft will have to have an appropriate floor as well being full lit for us to carry out work in your loft. This is simply to reduce any risk of avoidable injuries that could easily happen within a dark and cramped space.
How much notice do you require?
As with most things, preparation is paramount. The more notice you can provide will allow us to estimate, plan, and sort everything out before your move, thereby allowing it to be stress free and leave you wholly satisfied with the service we provided. Don’t worry if you think you have waited too long to inform us of your move because we will be able to accommodate you, even at short notice.
What should I do about liquids?
Liquids must be stored in leak-proof containers. Any tolls or gardening equipment, such as strimmers, that are equipped with petrol engines must be thoroughly drained before the move, so as to prevent any avoidable accidents.
Are you insured?
Yes, we are fully insured. Furthermore, all of our staff are CRB checked and well trained. We also have full UK and international breakdown cover, so we are prepared for any eventuality.
What about storage?
If you are in need of storage then please, let us know as we can arrange for your items you wish to be stored, to be collected and placed in storage until you are ready for us to deliver them to you. Just like with everything else we offer: our prices are the most competitive around.
If your question isn’t listed or you want to find out more about us, then please feel free to contact us.
What happens if there is a breakage?
Naturally, accidents happen, but even then, these are an exceptionally rare occurrence for us due to our staff’s excellent training and attention to detail. In the incredibly unlikely event that a breakage does occur, all breakage claims are dealt with professionally and with the due care that they deserve.